The Largest Premier Cross-Industry Gathering of Business Transformation & Operational Excellence Industry Leaders & Senior-Executives.
Tuesday, Wednesday & Thursday.
Same as FULL ACCESS PASS plus, Tuesday:
Wednesday, Thursday & Friday.
Same as FULL ACCESS PASS plus, Friday:
Magic in Action (Magic Kingdom Site Tour)
Friday, March 27, 10.45am to 5 pm
Includes park ticket to enjoy the Magic Kingdom at your leisure after the tour
Many companies have sound visions and strategies and fail to execute where it matters most, at the customer contact point.
Dan will share how Disney translates strategies to concrete expectations and behaviors for their cast members.
After the morning kickoff session, you will have an opportunity to travel to the Magic Kingdom Park, and listen to Dan’s, Magic in Action audio tour.
During this self-guided tour, you will learn about the leadership, operational, and innovative approach Disney takes, to create an immersive environment and engage cast members to be their best, resulting in exceptional experiences for their Guests.
The day will begin with a 60-minute kickoff session at the hotel. You will then be bussed to the Magic Kingdom for a 4 hour, self-guided visit. Upon return to the hotel at 4 pm, Dan will host a one hour Q&A session regarding your experience and observations at the Magic Kingdom.
This unique tour covers the four core competencies of Leadership, Innovation, Employee Engagement, and Customer Experience.
Florida Hospital Innovation Lab Site Tour (See Agenda)
Friday, March 27, 10.45am to 5 pm
Monday, Tuesday, Wednesday & Thursday.
Same as ALL ACCESS PASS plus, Monday:
Tuesday, Wednesday, Thursday & Friday.
Same as FULL ACCESS PASS plus, Friday:
Magic in Action (Magic Kingdom Site Tour)
Friday, March 27, 10.45am to 5 pm
Includes park ticket to enjoy the Magic Kingdom at your leisure after the tour
Many companies have sound visions and strategies and fail to execute where it matters most, at the customer contact point.
Dan will share how Disney translates strategies to concrete expectations and behaviors for their cast members.
After the morning kickoff session, you will have an opportunity to travel to the Magic Kingdom Park, and listen to Dan’s, Magic in Action audio tour.
During this self-guided tour, you will learn about the leadership, operational, and innovative approach Disney takes, to create an immersive environment and engage cast members to be their best, resulting in exceptional experiences for their Guests.
The day will begin with a 60-minute kickoff session at the hotel. You will then be bussed to the Magic Kingdom for a 4 hour, self-guided visit. Upon return to the hotel at 4 pm, Dan will host a one hour Q&A session regarding your experience and observations at the Magic Kingdom.
This unique tour covers the four core competencies of Leadership, Innovation, Employee Engagement, and Customer Experience.
Florida Hospital Innovation Lab Site Tour (Details to Follow)
Friday, March 27, 10.45am to 5 pm
Monday, Tuesday, Wednesday, Thursday & Friday
Same as TOTAL ACCESS PASS plus, Monday: