Business Transformation & Operational Excellence World Summit (BTOES 2020)

The Largest Premier Cross-Industry Gathering of Business Transformation & Operational Excellence Industry Leaders & Senior-Executives.

Date

- March 2020

Where

Orlando
Loews Portofino Bay Hotel at Universal Orlando™
full price

FULL ACCESS PASS

  • Wednesday & Thursday ( includes the Gala Welcome Reception on Tuesday at 6.15pm, and the Gala Awards Reception & Awards Ceremony on Wednesday at 6.30pm)
  • Business Transformation & Operational Excellence World Summit & Industry Awards - All Sessions (Headliners, Keynotes, Tracks, Interactive Sessions). Wednesday & Thursday, March 25-26.
  • Access to Networking App to meet fellow attendees. 
  • Includes, Breakfasts, Lunches, & Breaks during informal networking events throughout the day around the Tuscan & Venetian Ballrooms. 
  • Includes the Welcome Upscale Cocktail Party, March 24 at 6.15pm in the Tuscan Ballroom
  • Includes The Business Transformation & Operational Excellence Awards Gala Reception & Awards Ceremony, March 25 at 6.30pm in the Venetian Ballroom (no need to buy a separate ticket) 
  • Access to Exhibitor Hall
  • Access to Regional Meet-Ups Post Event
  • Book-Signings and Giveaways 
$2950
register

ALL ACCESS PASS

Tuesday, Wednesday & Thursday.

Same as FULL ACCESS PASS plus, Tuesday:

  • Up to a choice of 16 Pre-Summit Interactive Workshop Sessions. Tuesday, March 19.  
  • Keynote Sessions
  • Welcome Upscale Cocktail Party March 24, at 6.30pm in the Venetian Ballroom
$3795
register

ULTIMATE ACCESS PASS

Wednesday, Thursday & Friday. 

Same as FULL ACCESS PASS plus, Friday:

  • Includes, Breakfasts & Refreshment Break
  • Up to a choice of 3 Post-Summit Interactive Workshop Sessions 
  • A choice to two Keynotes: Disney or Florida Hospital Innovation Lab
  • Choice of two site tours: the Magic Kingdom or Florida Hospital Innovation Lab

 

Magic in Action (Magic Kingdom Site Tour)

Friday, March 27, 10.45am to 5 pm

Includes park ticket to enjoy the Magic Kingdom at your leisure after the tour

Many companies have sound visions and strategies and fail to execute where it matters most, at the customer contact point.

Dan will share how Disney translates strategies to concrete expectations and behaviors for their cast members.

After the morning kickoff session, you will have an opportunity to travel to the Magic Kingdom Park, and listen to Dan’s, Magic in Action audio tour.

During this self-guided tour, you will learn about the leadership, operational, and innovative approach Disney takes, to create an immersive environment and engage cast members to be their best, resulting in exceptional experiences for their Guests.

The day will begin with a 60-minute kickoff session at the hotel. You will then be bussed to the Magic Kingdom for a 4 hour, self-guided visit. Upon return to the hotel at 4 pm, Dan will host a one hour Q&A session regarding your experience and observations at the Magic Kingdom.

This unique tour covers the four core competencies of Leadership, Innovation, Employee Engagement, and Customer Experience.

Florida Hospital Innovation Lab Site Tour (See Agenda)

Friday, March 27, 10.45am to 5 pm

$3795
register

COMPLETE ACCESS PASS

Monday, Tuesday, Wednesday & Thursday. 

Same as ALL ACCESS PASS plus, Monday:

  • Includes, Hot Breakfasts,  Mid-Morning Themed Refreshment Break, Hot Plated Lunches. 
  • 3 Full Day Interactive Workshops Sessions Day 1, - March 23.  
  • Choose between Change Management, Innovation Excellence Execution & Design Thinking.
$4495
register

TOTAL ACCESS PASS

Tuesday, Wednesday, Thursday & Friday. 

Same as FULL ACCESS PASS plus, Friday:

  • Includes, Breakfasts & Refreshment Break
  • Up to a choice of 3 Post-Summit Interactive Workshop Sessions
  • A choice to two Keynotes: Disney or Florida Hospital Innovation Lab
  • Choice of two site tours: the Magic Kingdom or Florida Hospital Innovation Lab

Magic in Action (Magic Kingdom Site Tour)

Friday, March 27, 10.45am to 5 pm

Includes park ticket to enjoy the Magic Kingdom at your leisure after the tour

Many companies have sound visions and strategies and fail to execute where it matters most, at the customer contact point.

Dan will share how Disney translates strategies to concrete expectations and behaviors for their cast members.

After the morning kickoff session, you will have an opportunity to travel to the Magic Kingdom Park, and listen to Dan’s, Magic in Action audio tour.

During this self-guided tour, you will learn about the leadership, operational, and innovative approach Disney takes, to create an immersive environment and engage cast members to be their best, resulting in exceptional experiences for their Guests.

The day will begin with a 60-minute kickoff session at the hotel. You will then be bussed to the Magic Kingdom for a 4 hour, self-guided visit. Upon return to the hotel at 4 pm, Dan will host a one hour Q&A session regarding your experience and observations at the Magic Kingdom.

This unique tour covers the four core competencies of Leadership, Innovation, Employee Engagement, and Customer Experience. 

Florida Hospital Innovation Lab Site Tour (Details to Follow)

Friday, March 27, 10.45am to 5 pm

$4495
register

DIAMOND ACCESS PASS

Monday, Tuesday, Wednesday, Thursday & Friday

Same as TOTAL ACCESS PASS plus, Monday:

  • Includes, Hot Breakfasts,  Mid-Morning Themed Refreshment Break, Hot Plated Lunches. 
  • 3 Full Day Interactive Workshops Sessions Day 1, - March 23.  
  • Choose between Change Management, Innovation Excellence Execution or Design Thinking
$5495
register